Media release: Employees fear for job security due to lack of digital skills in Singapore, Hong Kong and Malaysia

Media release: Employees fear for job security due to lack of digital skills in Singapore, Hong Kong and Malaysia
The world is fast transforming into a digital one with consumers changing their purchasing habits, as well as organisations adopting new digital strategies to grow their business and maintain a competitive edge. This seems to have hit the confidence of employees in Singapore, Hong Kong and Malaysia with many stating that in order to guarantee employability in the future, they need to acquire more digital skills.

When looking at the regional average across Singapore, Hong Kong and Malaysia, 84% of employees stated they needed additional digital skills to guarantee future employability compared to a lower global average of 64%.

58% of employees across the three countries went on further to explain that their current roles involved large amounts of repetitive tasks that could be automated, compared to the global average of 44%. 

Employees in Malaysia held the highest concern for their job security with nine in ten (91%) stating that they needed to acquire digital skills. In addition, seven in ten (74%) stated that their current jobs involved a lot of repetitive work that could be automated, a major reason for their concern over their aptitude for digital work.

Singapore employees were slightly more optimistic - five in ten (49%), stated that their jobs involved less repetitive tasks that could be automated compared to their counterparts in the region. Despite this, eight in ten (84%) Singapore employees still felt the need to learn more digital skills, surpassing the global average by 20%.

Hong Kong Millennials, aged 18 to 34, were the only respondents among Singapore and Malaysia to feel a stronger need to digitally upskill than their older colleagues, aged 35 to 54.

Need to acquire more digital skills to guarantee future employability


Performs repetitive work that can be automated



While many feel that their organisations in the region are prepared with digital strategies, 84% of employees in Singapore, Hong Kong and Malaysia also feel that the skillsets required to drive these strategies forward are lacking in their respective countries. In comparison, only 58% of employees mirrored these sentiments on a global level.

Digitisation needs different skillsets than what is currently available in the workforce



Managing Director for Randstad Singapore, Hong Kong and Malaysia, Michael Smith noted, “The region has been undergoing rapid development to boost digital strategies, and hiring trends have supported this. Organisations across various industries are snapping up talent with digital skills to support their digital strategies, which has led to a gap within the talent pool for candidates with these skills.”

“The Workmonitor results have clearly shown that employees understand that there is a strong lack of digital talent in the region and that they need to upskill for the future. Government agencies in Singapore, Hong Kong and Malaysia are all looking to address this issue with initiatives to upskill their respective workforces. Employees would also need to be open to learning and constantly update themselves in terms of technologies and skill sets to stay relevant for the future workplace,” added Mr Smith.


The Randstad Workmonitor  
The Randstad Workmonitor was launched in the Netherlands in 2003 and now covers 34 countries around the world, encompassing Asia Pacific, Europe and the Americas. The Randstad Workmonitor is published four times a year, making both local and global trends in mobility regularly visible over time. The Workmonitor Mobility Index, which tracks employee confidence and captures expectations surrounding the likelihood of changing employers within a six month time frame, provides a comprehensive understanding of job market sentiments and employee trends. In addition to measuring mobility, it provides insights into employee satisfaction and personal motivation, as well as explores sentiments around key trends shaping the world of work for employees each quarter. The quantitative study is conducted via an online questionnaire among a population aged 18-65, working a minimum of 24 hours a week in a paid job (not self-employed). The minimal sample size is 400 interviews per country, using Survey Sampling International.  

About Randstad
The Randstad Group is a global leader in the HR services industry and specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions (including Recruitment Process Outsourcing, Managed Services Programs, and outplacement). By combining our human touch with technology-driven solutions and tools, we aim to offer both clients and candidates the best tools and solutions for increased efficiency and engagement, connecting more people to more jobs. Randstad has top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Italy, Mexico, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, the UK, and the United States, and major positions in Australia and Japan. At year-end 2016, Randstad had 36,524 corporate employees and 4,752 branches and Inhouse locations in 39 countries around the world. In 2016, Randstad generated revenue of € 20.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad Holding nv is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information, see www.randstad.com.sg.

Posted: Tuesday, 13 December 2016 - 6:46 PM