highlights

Q4 2019 organic growth: -2.8%
Q4 2019 underlying EBITA: € 292m
Q4 2019 EBITA margin: 4.9%
Q4 topline in Europe mixed, US slightly easing, both impacted by macro and political uncertainty; strong growth in RoW
Q4 gross margin 20.0%, up 20bp YoY; continued support from pricing, mix and digital tools
FY 2019 EBITA margin 4.6%, down 10bp YoY; Q4 2019 EBITA margin down 30bp YoY to 4.9% due to digital/IT investments
ongoing market share gains in several countries, fueled by digital strategy.
FY 2019 FCF up 46% YoY to € 915m
January 2020 revenue decreased by 3%-4% YoY

jacques van den broek on 2019's results

"In 2019, we solidified our global No. 1 position as the largest HR services firm in the world," said Jacques van den Broek, Chief Executive Officer at Randstad. "This further strengthens our commitment and responsibility to support people and organisations in realising their true potential. In fact, we see it as our core business. It has helped us to achieve our leading position, and it will help us in our journey towards our ultimate goal of touching the work lives of 500 million people by 2030."

"Financially, 2019 was a challenging year, but we have been able to demonstrate our resilience once again. Randstad's increasingly diversified portfolio by region; and these activities paid off. Our Group revenue was slightly down year-on-year organically, reflecting ongoing macro and political uncertainties, primarily in Northern Europe. At the same time, we continued our outperformance in several key geographies. Importantly, we were able to further improve our pricing power and discipline, reflecting increasing scarcity in labour markets and the successful implementation of our digital pricing tools globally. All in all, we protected our full-year 2019 EBITA margin, arriving at a sound level of 4.6 per cent, while at the same time investing significantly in the future. Underpinning the strong resilience of our business model, we generated a record high free cash flow of € 915 million, resulting in a strong balance sheet and additional cash returns to shareholders. For 2019, we propose a record high total cash dividend of € 4.32 per ordinary share, including a special dividend of € 2.23. I would like to thank all Randstad colleagues around the world for their enthusiasm, commitment and dedication to this great company."

visit ataglance.randstad.com for more information.

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about randstad

Randstad is the global leader in the HR services industry. We support people and organisations in realising their true potential by combining the power of today's technology with our passion for people. We call it Human Forward. Randstad is active in 38 markets around the world and holds top three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated € 23.7 billion in revenue. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS).

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