about the company Our client, an esteemed biotechnology company, is on the lookout for a Customer Service Executive based in Singapore to remotely support their expanding operations in Japan. about the job
- PO processing & confirmation of PO to customers (SO Creation)
- Coordinate with purchasing & production departments on schedule arrangements
- Weekly re-schedule report to customers
- Provide costing to sales person on new projects
- Quotations generation and monitoring of delivery shipment
- Act as operation focal point for customer queries (e.g. documentation and shipment status) and complex sales order resolution
- Process Customer’s orders until delivery in accordance with the order processing system (IFS system)
- Maintain Filing System of all Sales and Stocks related documents
- Assist in Financial Audit and Stock Count Exercise
skills and experience required
- Degree / Diploma or equivalent
- Min 5 years working experience in a customer service role
- Well versed with SAP system usage
- Understand and hands on Order to Cash Business Process
- Good knowledge of imports-exports procedures, customs formalities
- Hands on with order management, processing , fulfilment
- Able to commence within a short notice or immediate will be a plus
- Able to speak and write in Japanese to to liaise with japan client who cannot speak english
- JLPT N1 is required for the role
If you are interested in the position, kindly apply to this jobWe regret that only shortlisted candidates will be contactedEA: 94C3609 / R1325913
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