retail trainer (fashion brand).

• Globally renowned fashion brand, focusing on fashion products and leather goods.
• Training role focusing on in-store trainings.

Retail Training Associate (Fashion Brand)

about the company

Our client is a globally renowned fashion brand, known for its high quality products and style. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2025.

key responsibilities

• Assist in designing and rolling out training programs tailored to retail and outlet teams, customizing global content to fit local market needs.
• Work closely with store leadership to support business strategies through targeted training initiatives, including manager conferences and key learning events.
• Enhance the in-store customer journey by understanding consumer behavior, competitive benchmarks, and evolving industry trends.
• Implement and reinforce structured selling approaches to improve customer engagement and sales performance.
• Maintain and optimize the organization’s digital learning platform to ensure effective onboarding and continuous development.
• Conduct regular visits to stores to assess training impact, identify opportunities for improvement, and provide on-the-ground coaching.
• Establish and drive peer-led learning programs, including regional trainer networks, to support ongoing skill development.
• Support training efforts for wholesale and distribution partners, adapting materials to suit their specific operational needs.
• Gather feedback from frontline teams to refine training initiatives and identify areas for further development.
• Occasionally conduct in-store observations on weekends as needed.

qualifications and experience:

• Bachelor’s degree with 2 years of experience in training and development, preferably within retail or beauty.
• Strong skills in developing engaging and impactful learning content.
• Excellent verbal and written communication abilities, with a confident presentation style.
• A creative approach to training design, ensuring measurable impact on performance.
• Ability to interpret customer and business data to inform training strategies.
• Strong organizational skills, with the ability to manage multiple initiatives in a fast-paced environment.
• Ability to collaborate effectively across different teams and stakeholders.

If you’re ready to take on a dynamic role and contribute to our brand’s growth, we’d love to hear from you! Apply today to be a part of our journey.

(EA: 94C3609/ R23112482)