- Our client is a reputable insurance provider and they're seeking a reliable individual to enhance their customer service team.Key Responsibilities:Meet established KPIs as set by team management.Deliver exceptional service to guarantee high customer satisfaction and retention rates.Act as the primary point of contact for all customer interactions, utilizing phone, email, and live chat channels effectively.Handle incoming calls related to pre-sales inquirieOur client is a reputable insurance provider and they're seeking a reliable individual to enhance their customer service team.Key Responsibilities:Meet established KPIs as set by team management.Deliver exceptional service to guarantee high customer satisfaction and retention rates.Act as the primary point of contact for all customer interactions, utilizing phone, email, and live chat channels effectively.Handle incoming calls related to pre-sales inquirie
