My client is a well-established company seeking a Senior IT System Engineer with expertise in regional IT operations, server and storage management, and L3 support.
about the job
- Assist in the strategic planning and oversee the implementation, modification, and dismantling of regional server infrastructure.
- Provide L3 support for global systems across the APAC region in coordination with HQ.
- Design, test, and execute disaster recovery plans, ensuring alignment with corporate recovery time objectives.
- Oversee and manage daily backups with Veeam, maintaining data integrity and security.
- Contribute to global system monitoring to optimize system performance and availability.
- Address escalated help desk issues using ManageEngine ServiceDesk Plus, ensuring resolutions are met within SLAs.
- Collaborate with internal teams at all levels to resolve IT-related issues, escalating complex technical or business challenges as needed.
- Partner with Corporate IT teams to deliver efficient and seamless global helpdesk support.
- Work with HQ to develop and refine a regional asset management strategy.
- Supervise the procurement process for hardware, software, and IT services to support regional server and storage infrastructure.
skills and experience required
Comprehensive IT infrastructure experience, including server and storage management, backups, disaster recovery (Veeam), and asset management.
Strong hands-on troubleshooting and support skills, with the ability to engage in strategic planning and execution.
whats on offer
The permanent role for Senior IT System Engineer will pay a salary range of $ 8,000 to $ 11,000 plus perks from the company.
To apply online please use the 'apply' function, alternatively you can contact Olivia Toh at 84046595. (EA: 94C3609 / R22109942)
https://www.linkedin.com/in/Oliviatoh-032330132/.